All Eclipse products are manufactured to the highest quality standards and these guidelines will help in the care of your furniture. Regular maintenance of all furniture is necessary to ensure long term durability for customer satisfaction and to comply with our warranty. All products should be closely inspected each month and any loose screws or bolts should be tightened. We recommend more regular inspections on furniture that is situated in high usage areas and in particular all outdoor furniture. If any of your items show any signs of structural failure, please remove from service immediately and contact Eclipse.
Maintain the furniture on a regular basis, in accordance with these guidelines:
- Always wipe your furniture with a dry cloth, after cleaning it with a damp cloth.
- If you spill any liquid, you should always wipe it off as quickly as possible.
- If you use oilcloth or something similar, it should not sit there for more than 24 hours (this applies only to solid wood furniture).
- Always use hot pads/mats under hot and/or damp objects.
- Always use a firm pad when using sharp utensils.
- Protect the surface against scratches from China etc. using felt, for example.
- To maintain the colour of the wood, you should avoid direct sunlight as much as possible. – Never place furniture close to a heat source such wood-burning stoves, radiators etc.
Tabletops
Oiled Tabletops
Proper care and maintenance of oiled tops is essential whether they are made from Teak, Oak, Acacia or Iroko wood, if the look and texture of real quality timber is to be maintained. We treat our tabletops with a high-quality Danish oil and recommend that a liberal coat is brushed onto the tabletops as often as possible (recommend once a month) to ensure longevity of the product. The tabletop should be wiped clean with a mild soapy detergent first and then dried thoroughly using a clean cloth. The more care you take of your tables the more beautiful the timber will become and the longer they will last.
Laminate Tabletops
Tops are to be cleaned with mild soap and warm water and wiped dry. Do not use steel wool, hot water, wax, or abrasive cleaning material. Avoid oversoaking laminate surfaces as it can seep between laminate joints, loosening the finish from the wooden core and causing damage.
Further Tabletop Advise
Remove household dust with a soft, clean cloth, dusting with the grain. When necessary, tops are to be cleaned with mild soap and warm water and wiped dry. Make sure to wipe the surface in the direction of the wood grain and avoid soaking liquid at the seams. Do not use abrasive cleaners or wax.
Chemicals in plastic and some rubber may soften or discolour the finish if left in contact with the furniture for a period of time. To avoid these markings, place a strip of felt, leather or cork under accessories.
Materials
Wooden Furniture
Eclipse cannot guarantee the exact matching of any wood items and any variation in colour, texture and grain are not considered defects as this is a natural product. Eclipse is unable to guarantee matching of colours between different batches, as wood finishes will age with time and exposure to sun light.
Wood furniture should never be exposed to direct sunlight or damp. Direct sunlight can cause fading. Avoid placing furniture in front of or under windows. Place furniture away from heating and air conditioning vents.
If any liquid has spilled on the wood surface, wipe/blot immediately. Furniture may be cleaned, if necessary, by applying warm water with a mild soap on a soft, clean cloth. Following this application, the furniture should be dried immediately with a dry soft cloth, always rubbing with the grain of the wood. It is important to follow cleaning guidelines as failure to do so will result in any warranty claim being dismissed. Please see important notes section on page 5.
Limited and occasional use of furniture polishes can be used but are not necessary. Rotate accessories on your furniture periodically. Failure to adhere to the manufacturer's guidelines could permanently damage the surface.
Pine Picnic Benches
When pine is pressure treated it is suitable for outdoor use but must be treated annually with a timber sealer or preserver.
Black spotting can occur through tannic acid which is present in the timber or by natural airborne spores. Should this happen to your furniture which is not unusual, it will not affect the strength, durability, or quality of the wood. It’s not a manufacturing defect and is purely cosmetic which can easily be removed by applying a mould remover. Do not use soapy water to clean black spotting.
We recommend checking and tightening fixings regularly.
Leather
Spots and Spills:
Blot excess liquid immediately with a clean absorbent cloth or sponge. If necessary, use clear, lukewarm water and gently wipe the spill. Dry with a clean towel and allow to air dry.
Stubborn Spots and Stains:
Use a mild solution of Ivory soap and clear, lukewarm water. Apply the soap to a clean, wet sponge, then rinse well and let air dry naturally. Always try the cleaning method in a hidden area first to be sure it's colourfast.
Butter, Oil, or Grease: Wipe excess butter, oil, or grease off the leather with a clean, dry cloth, then leave it alone as the spot should dissipate into the leather in a short period of time. Do not apply water to try to wash butter, oil, or grease stain.
Never Use: Abrasive cleanser, soap, furniture polish oil, varnish, or ammonia water. Most liquids will be initially repelled by the leather, but if left to stand over an extended period of time they can/will be absorbed. Therefore, it's a good idea to wipe up spills immediately.
Natural growth features, colour, and structure differences (uneven appearance) are indications of genuineness (visible/clearly visible). Natural defects such as scars, growth marks and insect bites are normal hide characteristics.
Fabrics
All are made and woven differently. As our chairs are available in many different styles, we recommend that customers clean their upholstery fabrics with a substance that is recommended for that material's composition. By using a non-recommended fabric cleaner, it may damage the material. We recommend that the fabric's manufacturer be consulted when in doubt. Please contact customer success for further information.
Plastic Material
Rinse product thoroughly with water before cleaning, then using a soft sponge or cloth and mild soap solution clean off any dirt or grime, once clean rinse off and dry with a clean dry cloth.
Storage
Stacking Chairs and Tables
When chairs and tables are designed to stack, we recommend that you do not create a safety issue by stacking them too high. We recommend a maximum number of four to six, depending on the size and weight of the chairs and tables. See website or contact Eclipse for more information on specific products. Chairs and tables should never be dragged as this may damage the furniture.
Folding Tables
All our folding tables are designed for easy storage when not in use. When moving folding tables make sure the tabletop is locked in the vertical position. Move the table into position and release the table from the vertical position making sure that the tabletop is locked into position before use. Do not drag the table, as it will damage the folding mechanism and the warranty will become void. Close the tabletop from its horizontal position by releasing the lock and carefully raising the tabletop to the vertical position and ensure it locks into position. Move the table as previously described.
Outdoor Furniture
We recommend that wherever possible in poor weather conditions furniture should be stored under cover or indoors wherever possible.
If your outdoor furniture is made from wood, please follow the care and maintenance advice on page 3. It is important to follow these guidelines as failure to do so will result in any warranty claim being dismissed. Please see important notes section below.
Exposed timber on outdoor furniture should be treated regularly with a suitable wood oil or varnish. This will increase the life of the product.
Some of our products have specific care and maintenance requirements and these will be shared with you at the point of sale/ order delivery.
Important notes:
Covid prevention and protection products (disinfectant and cleaners): Due to their corrosive properties, D10 and other similar sanitisers are not suitable for wooden restaurant tables. To preserve the finish of products and the protective layer lacquer provides we recommend that natural products are used whenever possible.
Failure to follow the correct care and maintenance guidelines will result in any warranty claim being dismissed.